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Our Privacy Policy

Effective January 2, 2007

Privacy Policy Table Of Contents:

Our Commitment To Privacy
The Information We Collect
How We Use Information
Our Commitment To Data Security
Our Commitment To Children's Privacy
How To Access Or Correct Your Information
Other Privacy Information

Our Commitment To Privacy
This privacy policy sets out how The Virtual School of Music ® uses and protects any information that you give The Virtual School of Music ® when you use this website.
The Virtual School of Music ® is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Information We Collect
We may collect the following information:

  • name and music related background information

  • contact information including email address

  • demographic information such as state and country, age and gender

  • other information relevant to customer surveys and/or offers.

The Way We Use Information
If we ask you to register with the Web site, we may ask for personal information such as your full name and e-mail address, and mailing address. Shoppers purchasing goods and services through our online store must provide a valid credit card number, expiration date and associated information, in addition to name, mailing address, phone number and e-mail address.

What we do with the information we gather:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional email about new products, special offers, news and relevant announcements or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for internal marketing and demographic studies, so we can constantly improve the products and services we provide you and can better meet your needs. We may contact you by email or mail.

  • We may use the information to customise the website according to your interests.

Our Commitment To Data Security
The Virtual School of Music ® respects your desire for privacy. Your information may be stored and processed in Canada or any other country in which The Virtual School of Music ® or The Virtual School of Music ® representatives and affiliates maintain facilities. This information is highly protected and is stored in a secure and controlled environment. This information may include personal information such as your name, e-mail address, telephone number, and home address. Also, we may request certain demographic information such as your age, and gender. We never collect more information than what is reasonably necessary to fulfill your requests and our legitimate business objectives. We will take appropriate steps to ensure the security and integrity of any information you provide to us.From time to time, The Virtual School of Music may use and share Web site user's personal information with entities who use it solely to provide support for the internal operations of the Web site (for example, online product fulfillment, e-mail services, or technical support). These entities will not use your personal information for any other purpose, and have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us.

Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. If you are under the age of 13, your parent or guardian's consent is required before you can provide any personal information to us for purposes of registration and/or other online activities.

How You Can Access Or Correct Your Information
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Other Policy Information
The Virtual School of Music ® may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2, 2007. By using this site, you consent to any such transfer of information outside of your country and you consent to the terms of our Privacy Policy. The Virtual School of Music's ®. Privacy Policy can be found at http://www.thevirtualschoolofmusic.ca/legal/privacy.php

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Personal information
You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at: services@thevirtualschoolofmusic.com


Students enrolled in a course or program with The Virtual School of Music ® must be opted in to receive all email communications. Most communication between The Virtual School of Music and its student body is conducted in this manner.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you have any questions about the Privacy Policy, the practices of this Web Site, or your dealings with this Web Site, please contact: services@thevirtualschoolofmusic.com

 
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